Privacy Policy

1. Introduction

VA Solution respects the privacy of visitors to the Website, in particular their rights regarding the automated processing of personal data. To ensure complete transparency with our customers, we have formulated and implemented a policy regarding these processing operations, their purpose, and the options available to data subjects to exercise their rights as effectively as possible. For all additional information about the protection of personal data, please visit the website of the Dutch Data Protection Authority: https://autoriteitpersoonsgegevens.nl/nl

2. Legal Provisions

1. Website (hereinafter also referred to as “the website”): VA Solution

2. Controller of Personal Data Processing (hereinafter also referred to as “the Administrator”): VA Solution

3. Access to the Website

Access to and use of the website is strictly personal. You will not use this website or the data and information provided therein for commercial, political, or advertising purposes, nor for any commercial offers, and in particular not for unsolicited electronic offers.

4. Website Content

All trademarks, images, texts, comments, illustrations, (animated) images, video images, sounds, as well as all technical applications that can be used to operate the website and more generally all components used on this site, are protected by intellectual property rights. Any reproduction, repetition, use, or modification, in any way whatsoever, of all or part of it, including the technical applications, without the prior written consent of the controller, is strictly prohibited. If the administrator does not immediately take action against any infringement, this cannot be construed as tacit consent or a waiver of legal action.

5. Website Management

For the proper management of the website, the administrator may at any time:

– Suspend, interrupt, or restrict access to all or part of the website for a certain category of visitors

– remove any information that may disrupt the functioning of the website or violate national or international laws or internet etiquette

– make the website temporarily unavailable to perform updates

6. Responsibilities

The administrator is in no way responsible for any failures, malfunctions, difficulties, or interruptions in the functioning of the website that may result in the website or any of its features being inaccessible. You are solely responsible for the way you connect to the website. You are responsible for taking all appropriate measures to protect your equipment and your data against, among other things, virus attacks on the internet. You are also responsible for the websites and data you access online.

The administrator is not liable for any legal proceedings brought against you:

due to the use of the website or services accessible via the internet or violating the terms of this privacy policy.

The administrator is not liable for any damage you, or third parties or your equipment, incur as a result of your connection to or use of the website. You will refrain from taking any action against the administrator as a result.

If the administrator becomes involved in a dispute arising from your use of this website, they are entitled to recover from you all damages they suffer and will suffer as a result.

7. Data Collection

Your data is collected by VA Solution and (an) external processor(s). Personal data means any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

The personal data collected on the website is primarily used by the administrator to maintain relationships with you and, if applicable, to process your orders.

8. Your rights regarding your data

Pursuant to Article 13, paragraph 2, subparagraph b GDPR, everyone has the right to access, rectify, or erase their personal data or restrict processing, as well as the right to object to processing and the right to data portability. You can exercise these rights by contacting us at info@virtualassistantsolution.com

Each request must be accompanied by a copy of a valid identity document, signed by you, and stating the address at which you can be contacted. You will receive a response to your request within one month of submitting it. Depending on the complexity and number of requests, this period may be extended by two months if necessary

9. Processing of Personal Data

In the event of a violation of any law or regulation, of which the visitor is suspected and for which the authorities require personal data collected by the administrator, this data will be provided to them upon an explicit and reasoned request from those authorities. Consequently, this personal data will no longer be protected by the provisions of this privacy statement.

If certain information is necessary to access certain functionalities of the website, the controller will indicate the mandatory nature of this information when requesting the data

10. Contact

For questions, product information, or information about the website itself, please contact: info@virtualassistant-solution.com